Privacy Policy

Ariane Rocher is committed to ensuring that your privacy is protected. This privacy policy explains how we process customer information and the procedures that we have in place to safeguard your privacy.

The information we collect and how we use it

As with all shopping websites, we collect personal information from you when you shop online at We use this information to make your shopping experience as easy and enjoyable as possible. We need it to process your order, inform you of any delays or problems and occasionally to send you special offers and promotions.

The information we collect is:
Your name – so we know what to call you
Email address – so we can email you order confirmations, delivery delays, offers etc
Delivery address – to ensure your order gets to you
Telephone number – we’ll only call if we have a delivery problem
Credit card details – we only ask for these when you place an order.

To process an order we also need your credit card number and expiry date, plus any security details that the credit card processor may require. This process takes place in a secure environment where your details cannot be accessed by anyone except for Ariane Rocher. We use SagePay and PayPal– all secure payment services – to process your payments.


Cookies are small text files that websites send to your computer. A cookie can be thought of as an Internet user’s identification card. They let the website know when the user has returned. This lets the site bring up information relevant to that user, for example your name, past orders etc. Cookies make the interaction between users and websites faster and easier. Without cookies, it would be very difficult for a website to allow a visitor to fill up a shopping basket or to remember the user’s preferences or registration details for a future visit.

Our website uses cookies to allow customers to move from one part of the web site to another and to add items to the shopping basket without having to login repeatedly. We also use cookies to track visitors’ interest in our products. Browsing behavior is used to create relevant banner advertising with product recommendations that we believe best relate to the items you viewed on our website. Cookies are not computer programs, and can’t read other information saved on your hard drive. They cannot be used to disseminate viruses, or get a user’s email address etc. They only contain and transfer to the website as much information as the users themselves have disclosed to that website.

Data Protection

Your Details

You warrant that the personal information which you are required to provide when you register with us is true, accurate, current and complete in all respects. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

Your Consent

By visiting Ariane Rocher Jewellery, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

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